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Support Ticket
Unable to print discharge summary
In Progress
Category
Technical
Category
Priority
High
Priority
Created
2026-08-13
Created Date
Stage
In Progress
Status
Ticket Workflow
Open
2026-08-13 · Submitted by front desk
In Progress
Assigned to IT Support — investigating printer driver
Resolved
Pending
Ticket Description
The discharge summary PDF fails to print from the billing station printer (Bay 2). The print dialog opens but the job never reaches the queue. Reported by nursing staff on the third floor — affects patient discharge turnaround time.