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Support Ticket

Unable to print discharge summary

In Progress
TCK-1042TechnicalHigh PriorityRaised 2026-08-13
Back to Tickets
Category

Technical

Category

Priority

High

Priority

Created

2026-08-13

Created Date

Stage

In Progress

Status

Ticket Workflow

Open

2026-08-13 · Submitted by front desk

In Progress

Assigned to IT Support — investigating printer driver

Resolved

Pending

Ticket Description

The discharge summary PDF fails to print from the billing station printer (Bay 2). The print dialog opens but the job never reaches the queue. Reported by nursing staff on the third floor — affects patient discharge turnaround time.

Raised By

Billing Desk

Front Desk Operations

Contact Requester

Ticket Details

Ticket IDTCK-1042
CategoryTechnical
PriorityHigh
Created2026-08-13
Assigned ToIT Support

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