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New patient registered

5 min

John Doe · registered by Secretary M

ClinicalView

Emergency case admitted

11 min

Room 30 · ICU bed assigned

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Surgery completed

15 min

Operation theatre 2 now clear

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Pharmacy stock alert

22 min

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Lab report ready

36 min

PID 102 · blood sample results

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Unit 048 · en route to Highway 2

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Angela Merkel

Angela Merkel

Chief Physician

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Day · 8–5

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Cardiology

On duty · 12 patients today · last active now
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Hospital-wide · last 24h

New patient John Doe registered at reception

just now

Emergency case admitted to ICU bed 30

6 min ago

Lab report PID-102 verified and released

14 min ago

Pharmacy dispensed 24 prescriptions this hour

28 min ago

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40 min ago

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1 hr ago

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  1. Dashboard
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14 Reviews64% Positive5 Awaiting Reply

Patient Feedback Center

3.7

Overall satisfaction · 14 ratings

Last updated just nowNPS 43

3.7

Average Rating

of 5

14

Total Reviews

All

43

NPS Score

Net

64%

Positive

Happy

5

Awaiting Reply

New

3

Resolved

Closed
14 of 14 reviews

Ava Thompson

2026-09-11
PositiveResolvedDoctor

Dr. Chen was incredibly attentive and explained everything clearly. Best cardiac care I've received.

Hospital reply

Thank you for your feedback. We're glad to hear about your experience and will keep improving.

Dr. Chen · Cardiology

Liam Carter

2026-09-10
PositiveRespondedNursing

Nurses were kind and patient with my son. Slight delay at check-in.

Hospital reply

Thank you for your feedback. We're glad to hear about your experience and will keep improving.

Dr. Park · Pediatrics

Noah Bennett

2026-09-10
NegativeEscalatedWait Time

Waited over 90 minutes past my appointment time. Frustrating experience.

Dr. Wang · Orthopedics

Emma Wilson

2026-09-09
PositiveNewCleanliness

Spotless facilities and very hygienic. Felt safe throughout my visit.

Dr. Mills · General Medicine

Oliver Reed

2026-09-09
NeutralNewBilling

Treatment was fine but the billing process was confusing and slow.

Dr. Kumar · Neurology

Sophia Davis

2026-09-08
PositiveRespondedDoctor

Excellent follow-up care. The whole team is professional and caring.

Hospital reply

Thank you for your feedback. We're glad to hear about your experience and will keep improving.

Dr. Chen · Cardiology

Mason Clark

2026-09-08
NegativeEscalatedService

Reception staff were dismissive and unhelpful during an emergency.

Dr. Mills · Emergency

Isabella Lopez

2026-09-07
PositiveResolvedFacilities

Modern facilities and comfortable waiting area. Parking could be better.

Hospital reply

Thank you for your feedback. We're glad to hear about your experience and will keep improving.

Dr. Mills · General Medicine

Ethan Turner

2026-09-07
PositiveNewNursing

The pediatric nurses made my child feel at ease. Wonderful team!

Dr. Park · Pediatrics

Mia Hall

2026-09-06
NeutralNewWait Time

Good consultation but appointment scheduling needs improvement.

Dr. Kumar · Neurology

Henry Scott

2026-09-05
PositiveRespondedDoctor

Knowledgeable doctor. Would appreciate more time during consultation.

Hospital reply

Thank you for your feedback. We're glad to hear about your experience and will keep improving.

Dr. Chen · Cardiology

Amelia Green

2026-09-04
PositiveResolvedService

From reception to discharge, everything was smooth and friendly.

Hospital reply

Thank you for your feedback. We're glad to hear about your experience and will keep improving.

Dr. Mills · General Medicine
RowsShowing 1–12 of 14
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Latest Reviews

Ava Thompson

Positive

Liam Carter

Positive

Noah Bennett

Negative

Emma Wilson

Positive

Oliver Reed

Neutral

Sophia Davis

Positive

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